How enquiry details are handled
Information collected
The form asks for a name, phone, optional email, Brisbane suburb or postcode, appliance repair service and a description of the issue.
Purpose
The information is used to review the appliance repair enquiry and respond to you. Do not submit identity documents, licence documents, bills, access codes or other unnecessary sensitive information.
Sending an enquiry
If the form cannot send your enquiry, please call or email us. A sent enquiry is not a confirmed appointment.
Email, analytics and maps
We use an email service to send online enquiries to our team. Website analytics may record interactions, but we do not include your name, phone number, email address or message in those events. The embedded Google Map may receive browser and network information when it loads.
Photos
This form does not accept photo attachments. You can share photos by email. Keep appliance covers closed and take photos only where it is safe.