Appliance service photos

Explore appliance controls, kitchen installations and components exposed during inspection. Find the appliance that interests you below.

Appliance parts and access

Compare visible controls, installation access and component areas with what you can safely see on your appliance. Keep covers closed and send exterior photos only.

Washing machine controls and components

An error display, control panel, bearing area and wiring from separate washing machine views.

About the appliance
The controls and display show how the machines are operated. The opened areas reveal wiring and wear around a bearing.
Details shown
  • Control layout and operating display
  • The error message as it appeared on the appliance
  • Wear and residue around the bearing area
  • Internal wiring visible after service access
Have a similar problem?
Include the model, the complete displayed message, the cycle stage and what changed before the machine stopped working normally.
Before a repair can be agreed
The error code and cycle behaviour need checking against the model before a failed part can be identified.

Dishwasher position and under-bench access

Cabinetry, plumbing and working space can affect access to a built-in dishwasher.

About the appliance
The photograph shows an under-bench appliance opening beside kitchen cabinetry, with nearby plumbing and working clearance visible.
Details shown
  • Space around the under-bench appliance opening
  • Nearby cabinetry and plumbing
  • The access available beside the appliance position
Have a similar problem?
Send a wider view of the dishwasher in its opening, the model label when safely accessible and the visible leak, display or drainage symptom.
Before a repair can be agreed
This is an access photo only. The dishwasher itself needs assessment before a fault or repair can be confirmed.

Fridge and freezer installations and components

A kitchen installation, temperature warning and internal cooling components from separate appliances.

About the appliance
The exterior view shows the space around a fridge. Opened compartments show evaporator coils, wiring and compressor pipework.
Details shown
  • The cabinet within the surrounding kitchen
  • A temperature warning on the control display
  • Evaporator coils and nearby tubing behind internal panels
  • Compressor and pipework in the lower compartment
Have a similar problem?
Include the model, current temperature, displayed warning, when cooling changed and whether food-safety is a concern.
Before a repair can be agreed
Cooling performance and temperatures need testing before the cause and repair can be confirmed.

Freestanding oven and stove controls

A freestanding gas cooker with its cooking surface, front controls and burner area.

About the appliance
The image combines exterior and access views of a freestanding gas cooker, including the cooking surface, front controls and burner area.
Details shown
  • The cooking surface and front control layout
  • The lower access area beneath the cooking surface
  • A visible gas flame at the burner area
Have a similar problem?
Include the model, whether the problem affects the oven, grill, cooktop or controls, and what happens when the affected function is selected.
Before a repair can be agreed
The affected oven or stove function needs assessment before the cause and repair scope can be confirmed.

A cooktop opened for inspection

The cooktop is shown assembled, opened for access and with one burner base exposed.

About the appliance
Lifting the cooking surface exposes the burner assemblies and connections beneath it. A close-up shows one burner base with its removable parts lifted away.
Details shown
  • Four burner positions and the front controls
  • The cooktop surface lifted to expose burner assemblies
  • A burner base with the removable parts lifted away
Have a similar problem?
Include the affected burner or zone, the energy type, ignition or heating behaviour and any control or power symptom.
Before a repair can be agreed
The affected burner and controls still need testing before the cause and repair scope can be confirmed.

Rangehood position, filters and controls

Rangehoods fitted above cooktops, with a closer view of the underside filters and controls.

About the appliance
The rangehoods sit within different kitchen layouts. Cabinetry and clearance around each unit affect access to its filters, controls and ducting.
Details shown
  • The rangehood position above the cooking surface
  • Cabinetry and clearance around installed units
  • Filter panels and the underside control area
Have a similar problem?
Include the model, whether the issue affects extraction, noise, lights or controls, and a safe view of the filters and duct position.
Before a repair can be agreed
Fan operation, airflow and controls need checking before the cause and repair can be confirmed.

A closer look at appliance components

These close views show a pump assembly and control-board details. Use them to identify the area you can already see and the information to include with an enquiry.

Photos that can help with a dryer enquiry

If you can already see a similar component, these close-ups may help you describe the part. Also include the complete dryer, its model and the visible symptom. Do not open the dryer to take a photo.

Pump and drainage access

The pump assembly sits alongside hoses and wiring inside the appliance.

About the component
With the appliance open, the pump and motor housing, hose connections and nearby wiring can be seen together.
Details shown
  • Pump and motor housing
  • Nearby hose connections
  • Wiring at the accessible assembly
Have a similar problem?
Tell us which appliance is not draining or is leaking, its model and when the problem occurs. Take photos only from outside the appliance.
Before a repair can be agreed
The appliance model and a fault assessment are needed before deciding whether this assembly needs attention.

Appliance control boards

One board remains installed; the other has been removed and has a localised heat-affected area.

About the component
The two views show control-board layouts, electrical connectors and a localised heat-affected area.
Details shown
  • Board layout and electrical connectors
  • Electronic components around the control area
  • A localised heat-affected area
Have a similar problem?
Send the appliance type, model and any error code or unresponsive control. Do not remove a panel to photograph the board.
Before a repair can be agreed
Testing is needed to find the cause and decide whether a board can be repaired or needs replacing. Its appearance cannot confirm electrical safety.

Ready to send the appliance details?

Include the appliance type, model, visible symptom and Brisbane suburb.